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     FREQUENTLY ASKED QUESTIONS

  1. What is a concierge? A concierge offers special assistance to individuals and business owners in accomplishing the chores of daily life or running a company. They run errands, plan holiday parties, house and pet sit, reserve travel accommodations, organize corporate events, and much more.
  2. What are the benefits of hiring a concierge? A concierge can save you time and money. Wouldn’t you like to have more time to handle more important responsibilities, do the things you do best, or just relax and enjoy your life? A concierge frees you from mundane tasks allowing you to improve your bottom line.
  3. Isn’t it more expensive to use a concierge? After you compare our rates to the cost of your time to do everything yourself, you will see that a concierge is affordable. In many instances, we can even offer discounts based on negotiated prices.
  4. Is everything included in your hourly rate? Charges for materials, expenses, and taxes are additional to our rate quotes. We make sure you completely understand everything in the bill before you sign our agreement.
  5. When can you be reached? High Performance Concierge is available 24 hours a day, 7 days a week. Our trained staff is on call via phone, fax, or on-line and are immediately available to answer questions and requests for service.
  6. How does payment work? All of our services are pre-paid, which we will negotiate with you. Payment is accepted with Visa, Master Card, or AmEx.
  7. Do I have to be a member to benefit from your service? No, of course not! You may decide whichever price structure fits your budget. Membership packages are available providing savings for regular users of our services.
  8. Who are your vendors? Vendors are local goods and services providers who have contracted with us to give you the best quality product for a competitive price. Please consult with us if you wish to utilize a particular vendor in your area.

5304 W. Kennedy Blvd.
Suite 208
Tampa, FL 33609

1-877-HPC(472)-9878